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Agentic AI tools will elevate the customers’ end-to-end journey with the brand and streamline its brick-and-mortar operations.
October 14, 2025
By: Lianna Albrizio
Associate Editor
For Madison Reed, the hair-coloring market continues to be on the kaleidoscopic edge of a revolution. To further drive automation and efficiencies while improving guest and employee experience, the hair care brand has launched a suite of artificial intelligence (AI) tools. Since launching in 2013, it has touted itself a steward in leveraging technology, including AI. Now, the company is taking it a step further by rolling out agentic AI tools to elevate customers’ end-to-end journey with the ...
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